Comviva

Introduction

Catalog Management Service Overview 

The Catalog Management Service plays a pivotal role in managing and organizing the various entities within a catalog, facilitating efficient product and service offerings to customers. It serves as a centralized hub for maintaining, updating, and orchestrating the catalog's contents, ensuring accuracy, consistency, and accessibility across the organization's ecosystem.

Key Responsibilities:

Entity Management: The service is responsible for managing various entities such as products, services, offerings, and their associated attributes within the catalog. This includes creating, updating, and deleting catalog entries as necessary.

Hierarchy Structuring: It organizes catalog entities into logical hierarchies, enabling easy navigation and comprehension of product/service relationships. This hierarchical structure aids in effective catalog browsing and search functionalities.

Attribute Definition: Catalog Management Service defines and manages attributes associated with catalog entities. These attributes provide detailed information about products/services, such as pricing, specifications, availability, and more.

Lifecycle Management: It oversees the lifecycle of catalog entities, ensuring they progress through stages like design, development, testing, and deployment seamlessly. This includes managing lifecycle statuses and transitions for each entity.

Access Control and Security: Catalog Management Service enforces access control measures to regulate user permissions and restrict unauthorized access to sensitive catalog data. It also implements security protocols to safeguard against data breaches and malicious activities.

Integration Support: It provides APIs and integration capabilities to seamlessly integrate with other systems and services within the organization's architecture. This allows for real-time synchronization of catalog data and interoperability with external applications.



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Catalog Management

Product Offer

Product Offering Price

The Promotion Management Service serves as a crucial component in orchestrating promotional activities within an organization's ecosystem. It provides a centralized platform for creating, managing, and monitoring various promotions such as discounts, offers, and coupon management, ensuring efficient execution and analysis of promotional campaigns.

Key Responsibilities:

Promotion Creation and Management: The service allows administrators to create, modify, and delete promotions, enabling them to tailor promotional activities to specific business objectives and target audiences.

Integration Support: Promotion Management Service integrates with other systems and services, enabling seamless execution of promotions across multiple channels and touchpoints. This ensures consistent messaging and customer experience throughout promotional campaigns.

Lifecycle Management: It oversees the lifecycle of promotions, managing status transitions from creation to expiration. This includes activating, deactivating, and archiving promotions based on predefined timelines.

Business Processes Supported:

Targeted Marketing Campaigns: Promotion Management Service supports targeted marketing initiatives by enabling the creation of promotions tailored to specific customer segments, demographics, or purchasing behaviors.

Sales Boosting Strategies: It aids in boosting sales by offering discounts, incentives, or special offers to encourage purchase behavior and drive revenue growth.

Customer Loyalty Programs: The service facilitates the implementation of customer loyalty programs, rewarding repeat purchases and incentivizing customer retention through exclusive promotions and rewards.

Seasonal and Holiday Promotions: Promotion Management Service allows organizations to launch seasonal or holiday-themed promotions to capitalize on seasonal trends and increase customer engagement during peak periods.

Cross-Selling and Upselling: It enables cross-selling and upselling opportunities by offering promotions on complementary products or upgrades, encouraging customers to explore additional offerings and increase their purchase value.

In summary, the Promotion Management Service empowers organizations to execute targeted, data-driven promotional campaigns effectively, driving customer engagement, revenue growth, and brand loyalty.

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Promotion Management

Promotion

Promotion Action

Service provides an interface to manage and query entity like Price Point 

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Pricepoint Management

Query - Pricepoint

GraphQL Queries

getCategoryByID

getAllCategory

getRootCategories

getNavCategories

getProductOfferByID

getProductOfferByIDs

getOffersByBundle

getAllProductOffer

getProductOffersByGroupId

getProductOffersByCategoryAnchor

getProductOfferingPriceByID

getProductOfferingPriceByPlaceID

getAllProductOfferingPrice

getSpecCharacteristicsbyID

getProductSpecificationByID

getProductSpecificationByCode

getProductSpecificationByStatus

getResourceCandidateById

getServiceCandidateById

getSpecificationById

getPricePointById

getPricePointByTargetOfferId

getPricePointByFilterCriteria

getRecommendationById

getRecommendationByIds

getPromotionById

getPromotionByIds

getOffersByCategoryWithGrouping

getProductOffersByExternalId

getProductOffersByExternalIDs

Catalog Management Service

Production

Sandbox

<h3 class="slate-h3"><strong class="slate-bold">Catalog Management</strong></h3><p class="slate-p" placeholder="Type / for widgets">The Catalog Management Service acts as a centralized hub for organizing and maintaining the entities within our catalog. It facilitates the efficient management of products, services, and offerings, ensuring accuracy and accessibility across our organization. Key features include entity and attribute management, hierarchical structuring for intuitive navigation, and robust lifecycle and security management.</p><h3 class="slate-h3"><strong class="slate-bold">Promotion Management</strong></h3><p class="slate-p" placeholder="Type / for widgets">Our Promotion Management Service provides a comprehensive platform for creating, managing, and monitoring promotional campaigns. It supports targeted marketing initiatives, sales strategies, customer loyalty programs, and seasonal promotions. With lifecycle management and seamless integration capabilities, it enables organizations to execute data-driven promotional activities effectively.</p><h3 class="slate-h3"><strong class="slate-bold">Price Point Management</strong></h3><p class="slate-p" placeholder="Type / for widgets">The Price Point Management Service is a strategic tool designed for retail and e-commerce to optimize pricing strategies. It allows dynamic price adjustments, overwrites catalog prices based on specific conditions, and supports scenario-based pricing strategies. This service ensures businesses maintain competitive pricing while maximizing profitability.</p><h3 class="slate-h3"><strong class="slate-bold">GraphQL Queries</strong></h3><p class="slate-p" placeholder="Type / for widgets">Within our Catalog Services, the GraphQL Queries section empowers users to retrieve specific catalog data efficiently and with flexibility. It enhances performance by optimizing data retrieval processes and allows customization tailored to specific user requirements.</p><p class="slate-p" placeholder="Type / for widgets"></p>

The Catalog Management Service acts as a centralized hub for organizing and maintaining the entities within our catalog. It facilitates the efficient management of products, services, and offerings, ensuring accuracy and accessibility across our organization. Key features include entity and attribute management, hierarchical structuring for intuitive navigation, and robust lifecycle and security management.

Our Promotion Management Service provides a comprehensive platform for creating, managing, and monitoring promotional campaigns. It supports targeted marketing initiatives, sales strategies, customer loyalty programs, and seasonal promotions. With lifecycle management and seamless integration capabilities, it enables organizations to execute data-driven promotional activities effectively.

The Price Point Management Service is a strategic tool designed for retail and e-commerce to optimize pricing strategies. It allows dynamic price adjustments, overwrites catalog prices based on specific conditions, and supports scenario-based pricing strategies. This service ensures businesses maintain competitive pricing while maximizing profitability.

Within our Catalog Services, the GraphQL Queries section empowers users to retrieve specific catalog data efficiently and with flexibility. It enhances performance by optimizing data retrieval processes and allows customization tailored to specific user requirements.

<h3 class="slate-h3"><strong class="slate-bold">Overview</strong></h3><p class="slate-p" placeholder="Type / for widgets">The Catalog Management Service plays a pivotal role in managing and organizing the various entities within a catalog, facilitating efficient product and service offerings to customers. It serves as a centralized hub for maintaining, updating, and orchestrating the catalog&apos;s contents, ensuring accuracy, consistency, and accessibility across the organization&apos;s ecosystem.</p><p class="slate-p" placeholder="Type / for widgets"></p><h3 class="slate-h3"><strong class="slate-bold">Key Features</strong></h3><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Entity Management:</strong> The service is responsible for managing various entities such as products, services, offerings, and their associated attributes within the catalog. This includes creating, updating, and deleting catalog entries as necessary.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Hierarchy Structuring:</strong> It organizes catalog entities into logical hierarchies, enabling easy navigation and comprehension of product/service relationships. This hierarchical structure aids in effective catalog browsing and search functionalities.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Attribute Definition:</strong> Catalog Management Service defines and manages attributes associated with catalog entities. These attributes provide detailed information about products/services, such as pricing, specifications, availability, and more.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Lifecycle Management:</strong> It oversees the lifecycle of catalog entities, ensuring they progress through stages like design, development, testing, and deployment seamlessly. This includes managing lifecycle statuses and transitions for each entity.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Access Control and Security:</strong> Catalog Management Service enforces access control measures to regulate user permissions and restrict unauthorized access to sensitive catalog data. It also implements security protocols to safeguard against data breaches and malicious activities.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Integration Support:</strong> It provides APIs and integration capabilities to seamlessly integrate with other systems and services within the organization&apos;s architecture. This allows for real-time synchronization of catalog data and interoperability with external applications.</div></li></ul><p class="slate-p" placeholder="Type / for widgets"></p>

The Catalog Management Service plays a pivotal role in managing and organizing the various entities within a catalog, facilitating efficient product and service offerings to customers. It serves as a centralized hub for maintaining, updating, and orchestrating the catalog's contents, ensuring accuracy, consistency, and accessibility across the organization's ecosystem.

<h3 class="slate-h3"><strong class="slate-bold">Overview</strong></h3><p class="slate-p" placeholder="Type / for widgets">The Promotion Management Service serves as a crucial component in orchestrating promotional activities within an organization&apos;s ecosystem. It provides a centralized platform for creating, managing, and monitoring various promotions such as discounts, offers, and coupon management, ensuring efficient execution and analysis of promotional campaigns.</p><p class="slate-p" placeholder="Type / for widgets"></p><h3 class="slate-h3"><strong class="slate-bold">Key Features</strong></h3><p class="slate-p" placeholder="Type / for widgets">Promotion Creation and Management: The service allows administrators to create, modify, and delete promotions, enabling them to tailor promotional activities to specific business objectives and target audiences.</p><p class="slate-p" placeholder="Type / for widgets"></p><p class="slate-p" placeholder="Type / for widgets"><strong class="slate-bold">Integration Support:</strong> Promotion Management Service integrates with other systems and services, enabling seamless execution of promotions across multiple channels and touchpoints. This ensures consistent messaging and customer experience throughout promotional campaigns.</p><p class="slate-p" placeholder="Type / for widgets"></p><p class="slate-p" placeholder="Type / for widgets"><strong class="slate-bold">Lifecycle Management:</strong> It oversees the lifecycle of promotions, managing status transitions from creation to expiration. This includes activating, deactivating, and archiving promotions based on predefined timelines.</p><p class="slate-p" placeholder="Type / for widgets"></p><h3 class="slate-h3"><strong class="slate-bold">Business Processes Supported</strong></h3><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Targeted Marketing Campaigns:</strong> Promotion Management Service supports targeted marketing initiatives by enabling the creation of promotions tailored to specific customer segments, demographics, or purchasing behaviors.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Sales Boosting Strategies:</strong> It aids in boosting sales by offering discounts, incentives, or special offers to encourage purchase behavior and drive revenue growth.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Customer Loyalty Programs:</strong> The service facilitates the implementation of customer loyalty programs, rewarding repeat purchases and incentivizing customer retention through exclusive promotions and rewards.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Seasonal and Holiday Promotions:</strong> Promotion Management Service allows organizations to launch seasonal or holiday-themed promotions to capitalize on seasonal trends and increase customer engagement during peak periods.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Cross-Selling and Upselling:</strong> It enables cross-selling and upselling opportunities by offering promotions on complementary products or upgrades, encouraging customers to explore additional offerings and increase their purchase value.</div></li></ul><p class="slate-p" placeholder="Type / for widgets"></p><p class="slate-p" placeholder="Type / for widgets"></p>

The Promotion Management Service serves as a crucial component in orchestrating promotional activities within an organization's ecosystem. It provides a centralized platform for creating, managing, and monitoring various promotions such as discounts, offers, and coupon management, ensuring efficient execution and analysis of promotional campaigns.

Promotion Creation and Management: The service allows administrators to create, modify, and delete promotions, enabling them to tailor promotional activities to specific business objectives and target audiences.

 Promotion Management Service integrates with other systems and services, enabling seamless execution of promotions across multiple channels and touchpoints. This ensures consistent messaging and customer experience throughout promotional campaigns.

 It oversees the lifecycle of promotions, managing status transitions from creation to expiration. This includes activating, deactivating, and archiving promotions based on predefined timelines.

<p class="slate-p" placeholder="Type / for widgets">Promotion Controller</p>

Query - Promotion

<h3 class="slate-h3"><strong class="slate-bold">Overview</strong></h3><p class="slate-p" placeholder="Type / for widgets">The Pricepoint Management Service is a strategic tool used in retail and e-commerce to dynamically set prices for products by overriding them. This service ensures that the prices are optimal, balancing customer demand and business costs.</p><h3 class="slate-h3"><strong class="slate-bold">What is a Pricepoint?</strong></h3><p class="slate-p" placeholder="Type / for widgets">A price point is the specific price at which a product can be sold by overriding the default prices defined without negatively impacting customer demand while ensuring that the costs of the business are covered. Effective pricepoint management can help a business maximize profits and maintain a competitive edge.</p><h3 class="slate-h3"><strong class="slate-bold">Purpose of Pricepoint Management Service</strong></h3><p class="slate-p" placeholder="Type / for widgets">
The Pricepoint Management Service allows businesses to:</p><ol class="slate-ol"><li class="slate-li"><div style="position:relative">Adjust product prices dynamically.</div></li><li class="slate-li"><div style="position:relative">Overwrite default prices set in the product catalog based on various combinations and conditions.</div></li><li class="slate-li"><div style="position:relative">Maintain an optimal balance between competitiveness and profitability.</div></li></ol><h3 class="slate-h3"><strong class="slate-bold">Key Features</strong></h3><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Dynamic Pricing Adjustments</strong></div><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Real-time Updates:</strong> Prices can be adjusted in near real-time based on market trends, competitor pricing, and demand.</div></li></ul></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Overwriting Catalog Prices</strong></div><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Specific Combinations:</strong> The service can target specific combinations of products, categories, customer segment or sales channel to apply unique pricing strategies.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Scenario-based Pricing:</strong> Adjust prices for different scenarios such as sales events, market entry, or clearance sales.</div></li></ul></li></ul><p class="slate-p" placeholder="Type / for widgets"></p>

The Pricepoint Management Service is a strategic tool used in retail and e-commerce to dynamically set prices for products by overriding them. This service ensures that the prices are optimal, balancing customer demand and business costs.

A price point is the specific price at which a product can be sold by overriding the default prices defined without negatively impacting customer demand while ensuring that the costs of the business are covered. Effective pricepoint management can help a business maximize profits and maintain a competitive edge.


The Pricepoint Management Service allows businesses to:

<h3 class="slate-h3"><strong class="slate-bold">Overview</strong>:</h3><p class="slate-p" placeholder="Type / for widgets">
The GraphQL Queries section in the Catalog Services area allows users to retrieve specific data and information from the catalog using flexible query structures.</p><h3 class="slate-h3"><strong class="slate-bold">Benefits</strong></h3><ul class="slate-ul"><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Efficiency</strong>: Users can efficiently request only the necessary data they need.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Optimization</strong>: Optimizes the retrieval process, enhancing overall performance.</div></li><li class="slate-li"><div style="position:relative"><strong class="slate-bold">Customization</strong>: Easily access catalog information tailored to specific requirements.</div></li></ul><p class="slate-p" placeholder="Type / for widgets"></p>


The GraphQL Queries section in the Catalog Services area allows users to retrieve specific data and information from the catalog using flexible query structures.

Sections